FAQS

What Would You Like to Know?

 

WHERE DO YOU OPERATE?

We install our steel doors all across the UK, however we predominantly operate within London and the South East. We do have plans to open a Northern office, so watch this space!

Most of our external steel doors are installed in residential sectors, with our internal steel screens and doors going into offices, restaurants and homes.

WHAT CAN WE CUSTOMISE?

With our steel doors you can fully customise the finish in 5 different ways, the colours (any RAL colour!), the glass, the handle, locking plate, the hinge finish, as well as adding extra kick plates and latches. Almost anything goes, so just ask and we will do our best to accommodate your ideas.

 

Our external W40 and W50TB doors are slightly more complex but we are flexible on design and are proud of that!
 

WHAT ARE YOUR PAYMENT TERMS?

Our usual process is to take an initial deposit of 50%. This will get us moving with a site survey and allow us to start producing designs. At this stage you are welcome to cancel your order with no obligations.  The full deposit will be returned. 

WHAT ARE YOUR LEAD TIMES?

Our lead times are some of the best on the market, with internal doors between 6-8 weeks from signature of final drawings to installation and our external doors between 10-12 weeks. 

*Subject to change seasonally.

WHAT IS THE MINIMUM ORDER?

Honestly, as little or as much as you need. If you are looking for just Internal steel doors or external steel doors then this is the place for you. Get in touch with our friendly technical sales team and they can figure out a solution for you. 

CAN YOU DO SUPPLY ONLY?

Absolutely. With our internal and  external doors we can either install or just supply. However with our internal and external doors we do offer an option to deliver directly to site. 

Each project is different so we are happy to be fully flexible.

WHERE ARE YOUR DOORS PRODUCED?

All our steel doors  are hand crafted in our manufacturing site in Poland. 

The profiles are designed in Switzerland. We offer the W20, W40 and the W50TB Ottostum thermally broken profiles for external projects and our own 30mm Internal profile.

WHERE CAN WE SEE THE PRODUCTS?

We can also arrange to meet with you on your site and bring a cross section so you can feel the quality for yourself.

We are also now collaborating with The Main Company. You can now see our doors and cabinets in their showroom in Angel, Islington!*

*This is by appointment only.

WHAT SECTORS DO YOU WORK IN?

We love working with residential clients to create their perfect home but we understand our doors  have commercial applications.

If you are an architect, builder or designer please do get in touch as we love to collaborate and build long term relationships.

WHAT PROFILES DO YOU MANUFACTURE?

We manufacture 5 different profiles.

W20 - Slimline external and internal steel doors, windows and partitions.

W40 - Slightly bulkier profile which has double glazing capabilities and is better suited to double height extensions

W50TB - A thermally broken External Steel door profile. Perfect for those wanting to maximise the U-Value of their extension or side return. The Rolls Royce of the steel door industry

Bronze & Corten - Specialised treated steel doors and windows with a fantastic, unique finish. This is certainly getting into the realms of architectural glazing.

U30 - Our own internal steel door and window profile. Perfect for those who want a fully customisable profile. We can finish these doors in 5 different styles, with any RAL colour. Our own profile is not available anywhere else and has the capabilities to be produced in Bi-folding, sliding, pivot and french doors. 

U30 Double Glazed - Our own External steel profile with only 55mm sight lines. This steel profile can be finished in any RAL Colour, fitted to any opening and is incredibly slimline. 

WHY DO YOU HAVE YOUR OWN PROFILE?

We decided to produce our own profile to capture an untapped side of the market.

Because we are experts with steel doors and windows we realised there is not much room for customisation. We wanted to produce a profile that would allow the end user to have a totally boutique style.

You can fit almost any handle to our steel doors, any colour, and we offer a variety of different finishes.

WHAT MAKES YOU DIFFERENT?

We are passionate about design. We love to work on the head scratcher projects which other suppliers shy away from.

Go ahead and give us a challenge, we love to test our skills!

We are also far more flexible when it comes to lead times. Our internal profiles have lead times of 8 weeks and our external profiles have lead times of 10-12 weeks which makes us a lot faster than the competition.

Do you have a question we didn't answer? Drop us a line and will get back to you as soon as possible.

URBAN STEEL DESIGNS

Folkestone, Kent, United Kingdom, CT20 2RS

  • linkedin-icon-black-22
  • Homify_logo
  • Houzz
  • Instagram
  • Pinterest

©2020 by Urban Steel Designs Ltd